Episode 07: Michael Adcock

In this episode, we are joined by our first sales rep on the show, Michael Adcock from Hill Manufacturing, to talk about the sales side of manufacturing! Hill is an American-made chemical manufacturing company that's been around for 90 years and does everything from soap and sanitizer to specialized lubricants and degreasers. Basically, “If you have a maintenance problem, we deal with it!” Michael oversees more than 153 of their accounts and today he shares what he does on a day-to-day basis at Hill and some of the challenges they face, as well as insights into the future of the company and the industry. Tuning in, you’ll hear some examples of their products and how they are applied at a multitude of public works they provide for, the coolest thing he's ever seen at a manufacturing facility using a Hill product, and the top advice he would give other manufacturing leaders. Michael also shares some sales gold on how he balances his attention between attending to his existing customers and bringing in new business, before diving into the impact of COVID and how it changed his way of operating with clients. Lastly, we talk about safety protocols, KPIs, and the sale that Michael is the proudest of! Tune in now to hear this conversation, jam-packed with learnable information from a respected industry professional.